Taxpayers invited to discuss CRA service issues with the Ombudsman

  • August 22, 2018

To mark the 10th anniversary of her Office, the Taxpayers’ Ombudsman, Sherra Profit, is launching a series of taxpayer town halls.

The first town hall will be held in Ottawa where the Ombudsman will provide information on taxpayers’ rights and discuss Canada Revenue Agency service issues with taxpayers.

The event will take place on: 

Tuesday, September 11, 2018
6:00 p.m. –7:00 p.m. (French language session)
7:30 p.m. – 8:30 p.m. (English language session)
RA Centre, Courtside B
2451 Riverside Drive
Free parking is available 

The event is free but space is limited, we therefore require pre-registration by email at or by telephone at 613-946-2974.

Add your name to our special invite list to receive an invite when there’s a Town Hall in your town.

If you can’t make it but want to have your say, you can provide CRA service feedback with this online form, by email at or by telephone at 1-866-586-3839.

Operating at arm’s length from the CRA, the Office of the Taxpayers’ Ombudsman works to enhance the CRA’s accountability in its service to, and treatment of, taxpayers and benefit recipients through independent and impartial examinations of service-related issues.