Managing client expectations with clarity and transparency

  • April 05, 2024
  • Dr. Rupak Sarma

In a captivating event, the intricacies of international arbitration were expertly unveiled by Artem N. Barsukov, FCIArb, Partner at Bennett Jones LLP.

The session delved into the core principles behind arbitration, explaining its role as a vital aspect of cross-border dispute resolution. Attendees gained insights into the key differences between ad hoc and institutional arbitration, with a spotlight on the growing popularity of institutional arbitration in Canada.

One of the highlights was the exploration of procedural disparities between arbitration and litigation. Artem navigated through the nuances, shedding light on how these differences impact the resolution process.

Managing client expectations emerged as a pivotal theme, underscoring the importance of clarity and transparency throughout the arbitration journey. Attendees collected valuable strategies for effectively guiding clients through the arbitration process, ensuring alignment and understanding at every stage.

Cultural and cross-border disparities in international arbitration were examined, offering a nuanced understanding of the complexities involved in navigating diverse legal landscapes. Artem’s expertise illuminated the path for attendees, providing invaluable insights into the intricacies of cross-cultural dispute resolution.

Moreover, the session offered practical guidance on how to venture into international arbitration. From honing essential skills to cultivating a robust understanding of the field, attendees received actionable advice for embarking on a career in this dynamic domain.

A particularly enriching aspect of the event was the discussion on the real-life application of international arbitration. Artem’s firsthand experiences provided attendees with a tangible glimpse into the complexities and challenges encountered in actual arbitration cases.

In sum, the event served as a comprehensive exploration of international arbitration, offering attendees a deep dive into its fundamental principles, procedural nuances, and real-world applications. With insights from a seasoned expert like Artem N. Barsukov, FCIArb, participants left equipped with the knowledge and tools to navigate the terrain of cross-border dispute resolution with confidence and proficiency.


Dr. Rupak Sarma, Davidson and Williams, Member at Large of the CBA International Law Section.