February

Today
Today

Susan Pinker on the importance of communicating face to face

  • August 13, 2016

Psychologist Susan Pinker was one of the keynote speakers at the CLC in Ottawa today. CBA National caught up with Pinker author of The Sexual Paradox and The Village Effect: How Face-to-Face Contact Can Make Us Healthier, to ask her about the importance, in the digital age, of human contact between lawyers and their clients and colleagues.

Polls suggest clients like being asked for feedback

  • August 13, 2016

What do your clients think about you? The answer to that question, Sandra Goodwin might say, referring to an old Saturday Night Life bit, will be found in the Journal of Duh. That is, it’s obvious – ask them.

Think multi-tasking is working for you? Think again

  • August 13, 2016

It happens every day – you sit down to work on an important task and constant interruptions keep you from finishing it: people drop by, the phone rings, notifications keep popping up in the lower right-hand corner of the screen telling you you have new email that looks far more urgent than whatever you’re working on.

Moving on from the whine: Advanced negotiation skills

  • August 13, 2016

Negotiation is a basic life skill, something every toddler learns how to do in order to get what they want, testing new tactics each time they hit a wall. You develop a strategy and you re-examine it as situations evolve, Sean McGee of Nelligan O’Brian Paine told a PD session at the 2016 CBA Legal Conference in Ottawa.