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The Outsourced Office
Law firms are relocating their back-office functions out of town or overseas. Law firms in North America and Europe have been testing the merits of outsourcing key support services such as billing, payroll, library, help desk, information technology, typing, market research and human resource administration.


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From Across the Web

Outsourcing for the Small Law Firm
By John Tredennick

Outsourced Legal Services page 
Maintained by Ron Friedmann and Joy London

Offshore forecast

  • 20% of overall law firm workforce (27% practice support; 15% legal work) will be offshored by 2015.
  • Legal outsourcing will shift from onshore to offshore, driven by cost savings and talent availability.
  • The move offshore, however, can be complex, with law firms concerned about data protection, vendor reliability, and loss of control
  • Over 50% of respondents believe that commoditized legal work will be offshored within 5 years. Moreover, about 25% believe even “specialist legal work” will “move outside the firm” in this time period. Already, 10% and 5% of respondents respectively have offshored commoditized and specialist work.
  • Over 20% of respondents have already outsourced lawyer support such as word processing or research.

From “Legal Industry Outsourcing Trends 2008,” a publication of the Prince OMC advisory group (http://www.princeomc.com/legal08.html).

 

 

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This page is featured in the April/May 2008 issue of National.

 

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